SmartTHING
Integration platform for Raiser's Edge NXT

Connect Raiser's Edge NXT to any app

Connected systems mean cleaner data, hours back every week, and one complete picture of every supporter. We've built 80+ Raiser's Edge NXT connectors, each one because a real organisation needed it. Run your own imports, have us look after your integrations, or put AI to work on your data.

  • ISO 27001 & 9001 certified
  • 80+ connectors
  • Trusted by 100s of organisations worldwide
Non-profits worldwide trust SmartTHING to keep their data synchronized and accurate.
Why connect your systems

Stop moving data. Start using it.

Hours back every week

The export, clean and re-import routine disappears. Data moves between your systems automatically, with no spreadsheets in between.

Data that always adds up

When every app works from the same Raiser's Edge NXT data, the board report and the mailing list finally agree.

Every supporter, in full

The JustGiving donation, the email opens, the event booking: all on the constituent record, where your fundraisers will actually see them.

Every gift where it belongs

Online donations land in Raiser's Edge NXT with campaign, fund and appeal attached - ready to thank, claim and report on.

Your data, handled properly

ISO 27001-certified processes, and GDPR preferences respected in every sync - Solicit Codes included.

Specialists on hand

Set-up and support from a UK-based team who work in Raiser's Edge NXT every day. You are never left to figure it out alone.

The platform

Import, integrate, and now AI

Bring data in, keep it moving between your systems, and put AI to work on what lands there. All three run on the same platform, configured to your Raiser's Edge NXT environment.

Self-service imports

SmartIMPORT

Imports without the spreadsheet wrangling. The complete, extendable import solution for Raiser's Edge NXT: bring data in from any source, on your schedule.
  • Simple drag-and-drop interface anyone on the team can use
  • AI suggests your field mapping, ready for you to check and approve
  • Review duplicates and matches before your data is submitted
Managed integrations

SmartSYNC

Your integrations, off your plate. We connect Raiser's Edge NXT to the apps your team already uses, then keep watch, with daily monitoring, error resolution and specialist field mapping.
  • Cloud native from day one, with no software or plugin to install
  • Real-time or batch sync, automatically optimised for each task
  • Daily monitoring and error resolution by our specialists
AI across the platform

SmartAI

AI mapping inside SmartIMPORT, an AI assistant inside your integrations, and you can make your organisations data (from over 40 applications) available to Claude and other AI chats.
  • Ask questions of your data and run tools you have designed, from your AI chat
  • An AI assistant inside your integrations, tidying data as it moves
  • All AI usage is logged in SmartSYNC, and under your control
who you are working with

Raiser's Edge NXT specialists, on a platform that connects anything

SmartSYNC is an integration platform in the mould of Power Automate or Zapier. The difference is who sets it up: specialists with more than twenty years of Blackbaud experience, configuring every deployment for your Raiser's Edge NXT environment.

Blackbaud CRM is supported too, alongside Financial Edge NXT, Blackbaud GrantMaking and Education Management, so your whole Blackbaud estate stays in step.

80+
Connectors in the library

Publicly documented on our live connector inventory, each built because a real organisation needed it

20+
Years working with Blackbaud products

As a Blackbaud Partner Network member throughout

6
Blackbaud connector families

The deepest first-class Blackbaud coverage of any system family on the platform

Free for not-for-profit organisations

SmartPASTE

Get your free copy today

One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.

Free for not-for-profit organisations

SmartSOCIAL

Get your free copy today

One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.