SmartSYNC platform

Integrate | Automate | Import

Integrate all your external applications, automate your processes, and automatically import data.

YEARLY PLANS
From a single app to multi-app bundles, we have the perfect plan for you.

(Change currency)

Single App

£1,750 / yearly
+ £500 set up *

$2,250 / yearly
+ $650 set up *

$3,000 / yearly
+ $900 set up *

$3,400 / yearly
+ $1,000 set up *

Three Apps

£3,500 / yearly
+ £500 set up per app *

$4,500 / yearly
+ $650 set up per app *

$6,000 / yearly
+ $900 set up per app *

$6,800 / yearly
+ $1,000 set up per app *

SmartSYNC - Enterprise

£4,750 / yearly
+ £500 set up per app *

$5,999 / yearly
+ $650 set up per app *

$8,200 / yearly
+ $900 set up per app *

$9,000 / yearly
+ $1,000 set up per app *

* Set up fee We work with you to get you up and running. You don’t need to be a technical wiz or learn new systems. Our team will guide you through the process until you go live and be there to support you thereafter.
** High usage & dedicated server options: High Usage allows additional traffic and processing in your SmartSYNC account. This can be required for clients with large data sets or complex processing to improve performance. High usage is included as standard on our Enterprise plan.A dedicated server is the same as our high-usage package but on your own SmartSYNC server located in any Microsoft Azure-supported location for use by only your account.

SmartSYNC features

Apps for all your tasks

Empowering your workflow, SmartSYNC offers a robust array of resources, including over 30 pre-built apps, 60+ app connectors, and the flexibility to link to thousands more through our versatile generic connectors.

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Seamlessly integrate applications like Eventbrite, Mailchimp, and Salesforce, streamlining processes and effortlessly importing data into your CRM.

Experience the convenience of centralization as the SmartSYNC platform consolidates all your integration, automation, and import tasks into a single, future-proof package.

Importing made simple

Streamlining your data management, SmartSYNC introduces SmartIMPORT, a user-friendly self-service import tool. Effortlessly transfer your Excel, CSV, SFTP, FTP, and Sharepoint files directly into Raiser’s Edge with unparalleled ease.

Automatically import data from a wide range of sources

Compatible with leading CRMs

SmartSYNC seamlessly integrates with a variety of databases and CRMs, including popular platforms such as HubSpot, Salesforce, Microsoft Dynamics, Blackbaud Raiser’s Edge NXT, and Blackbaud CRM.

Don’t see your CRM listed? Reach out to our team; we specialize in rapidly developing custom connectors to suit your specific needs.

Security built in

We’re ISO 27001 and 9001 accredited. Quality and security in relation to systems and data management come as standard.Your data is securely stored on UK, US and Australia based Azure servers OR, as an add-on option, on your own dedicated server.

Managed service

SmartSYNC is managed by the dedicated SmartTHING team, ensuring prompt assistance whenever you require it.

Our apps operate on a ‘set and forget’ principle, alleviating the need for constant manual intervention. Once your sync is activated, data and integration proceed autonomously, requiring minimal oversight.

Rest assured, the proactive SmartTHING team actively monitors your integration, swiftly addressing any errors to uphold the integrity of your data.

Real time sync

SmartSYNC operates in near real-time, eliminating the need for overnight updates.

There are a lot of advantages to this approach but most obvious to your users is that they don’t need to worry that the information they see in your applications is up to date, it always will be. Whichever system they are using.

Other advantages include data security; only CHANGED data transits the service, it is not stored for long and the service does not hold a full mirror of your datasets.

SmartACCESSNFP integrates with Access Charity Websites, supporting web forms, secure donations, and comprehensive donor insights.

SmartACTIONNETWORK

SmartACTIONNETWORK syncs data, respects preferences, and empowers activism through seamless Action Network integration

SmartALUMINATI streamlines alumni network management through secure bidirectional synchronization with your CRM

SmartAUTOMATE boosts productivity with email notifications, custom reports, CRM tagging, address validation, and intelligent record enhancement

Connect Raiser’s Edge or Blackbaud CRM to BREVO

SmartCALLHANDLER

SmartCALLHANDLER: Simplifies supporter services and telethons with Raiser’s Edge NXT integration, flexible access, and efficient call management

SmartCAMPAIGNMONITOR

SmartCAMPAIGNMONITOR enhances email marketing with seamless sync to your CRM, preference management and live stats

SmartCONSTANTCONTACT

SmartCONSTANTCONTACT enhances email marketing with bidirectional synchronization with your CRM and preference management features

Effortlessly manage events, streamline ticketing, and enjoy seamless data integration with Cvent connected by SmartCVENT.

SmartDONORCOVER

Maximise your Blackbaud Online Express donations with our no-cost add-on enabling donors to cover processing fees

SmartDOTDIGITAL

Effortlessly integrate Dotdigital for streamlined updates, targeted campaigns, and time savings

SmartEMAIL revolutionises your CRM with seamless email recording

SmartENTHUSE: Seamless Integration for Enthuse and Blackbaud Raiser’s Edge NXT

SmartEVENTBRITE

Automatically send your Eventbrite events to your Blackbaud database

Integrate the leading WordPress donation plugin with your Blackbaud database

SmartGMAIL saves your Gmail emails as an ACTION in Raiser’s Edge with one click

Send your GoDonate transactions to your CRM in real-time

SmartHIVEBRITE enhances community engagement effortlessly with secure bidirectional sync with your CRM system

Seamlessly connect the HubSpot platform to your other CRMs

Automatically import data from a wide range of sources

Integrate iRaiser with your Blackbaud database

Send your iSAMS student and parent data automatically to your Blackbaud database with SmartISAMS

Seamlessly integrate Mailchimp with your CRM for real-time updates and targeted email campaigns

SmartMSDYNAMICS

Seamlessly establish a connection between your Microsoft Dynamics 365 database and either Raiser’s Edge or Blackbaud CRM

SmartOUTLOOK saves your Outlook emails as an ACTION in Raiser’s Edge with one click

Create your own Raiser’s Edge NXT tiles and pages

SmartPASTE let’s you paste large lists from Excel into ‘one of’ query criteria in Raiser’s Edge

SmartPORTAL let’s your supporters view and update their Raiser’s Edge data on your website

SmartPOWERAUTOMATE

Connect your Blackbaud database to Microsoft Power Automate

SmartQUICKBOOKS

Connect Quickbooks to your Blackbaud database

SmartSALESFORCE

Integrate Salesforce with Raiser’s Edge or Blackbaud CRM

Connect your Raiser’s Edge database to Shopify, the popular all in one e-commerce platform

SmartSOCIAL ensures you get the latest, most accurate information about your supporters

Sync your Blackbaud database to the leading card payment provider

SmartSTORE let’s you create an online shop for your website and integrates transactions to Raiser’s Edge using Online Express

Connect Stripe to your Blackbaud database

SmartTRACK enriches your tracking data and gives you deeper insights into your supporter purchase behaviour

Connect your website forms to your Blackbaud database

Connect thousands of apps using our generic webhook connector

SmartWOOCOMMERCE

SmartWOOCOMMERCE sends your e-commerce store orders to your Blackbaud database

Seamless Xero Integration with Your CRM

Connect your Blackbaud database to Zapier

Your international address verification and validation tool for Raiser’s Edge NXT and Blackbaud CRM

Pass your Zoom meeting information to Events in Raiser’s Edge or Blackbaud CRM

Can't find what you're looking for? Discover even more possibilites with SmartSYNC..

Integrate with file imports

SmartSYNC supports file imports from many sources to many CRMs

Integrate any app

Have a custom connector built to connect your application to the SmartSYNC platform

SmartIMPORT - Importing made simple

Streamlining your data management, SmartSYNC introduces SmartIMPORT, a user-friendly self-service import tool.

Effortlessly transfer your Excel, CSV, SFTP, FTP, and Sharepoint files directly into your CRM or database system with unparalleled ease.

Import from any source

See how SmartIMPORT works with your CRM

Supported fields

We are actively looking for partner clients to work with to bring SmartIMPORT to Blackbaud CRM.

As a partner client you get to shape the application to your requirements and we will of course discount the solution in exchange for your feedback.

If you are interested please get in touch with our team.

We are actively looking for partner clients to work with to bring SmartIMPORT to HubSpot.

As a partner client you get to shape the application to your requirements and we will discount the solution in exchange for your feedback.

If you are interested please get in touch with our team.

We are actively looking for partner clients to work with to bring SmartIMPORT to Microsoft Dynamics.

As a partner client you get to shape the application to your requirements and we will discount the solution in exchange for your feedback.

If you are interested please get in touch with our team.

We are actively looking for partner clients to work with to bring SmartIMPORT to salesforce.

As a partner client you get to shape the application to your requirements and we will discount the solution in exchange for your feedback.

If you are interested please get in touch with our team.

We are actively looking for partner clients to work with to bring SmartIMPORT to more CRM and database systems.

As a partner client you get to shape the application to your requirements and we will discount the solution in exchange for your feedback.

If you are interested please get in touch with our team.

Discover even more possibilities with SmartSYNC...

SmartSYNC’s unmatched versatility means we can build a new bespoke integration app for you, or we can connect to thousands of popular applications using our generic Webhook connector.

Integrate any app

Have a custom connector built to connect your application to the SmartSYNC platform

Trusted by

We’re proud to be working with leading not-for-profit organisations from around the world.

“Working with SmartTHING has always been easy – they are responsive and will always help get those unusual use cases working. SmartSYNC is robust and reliable and we have had it running for a couple of years and now rely on it.”

"Our experience with the SmartTHING team and SmartMAILCHIMP has been outstanding. The company truly seems focused on creating well-thought-out services at feasible, transparent pricing, and the organization has a clear specialized knowledge of Blackbaud products."

"SmartSYNC was recommended to us to help solve our data transfer issues. The team were knowledgeable, approachable, and able to set up the system inline with our needs and regulations."

"We use SmartSYNC with SmartEVENTBRITE to provide us an integrated workflow into Raiser's Edge. The ability for us to use Eventbrite without either entering information manually or using import tools us a real plus!"

"SmartSYNC allows us to import directly into RENXT from our Online shop via an API and allows us to iron out all of the seeming incompatibilities to meet the needs of our structure. We would be lost without it."

“It’s been good working with SmartTHING with the implementation of the SmartSYNC product, integrating our CRM system with DotDigital mailing product. It’s helping to make our processes much smoother and enables us to work more efficiently, removing the need for manual activity."

"The onboarding process was very well-organized and much faster than we expected—they had us onboarded and live syncing within weeks. The people we’ve worked with at SmartMAILCHIMP have been responsive and helpful, and very patient with our many questions."

"I have worked with SmartTHING to set up iSAMS integration (Powered by SmartSYNC) with Raisers Edge and it has made a huge difference to us. Previously we were having to import records which was taking a lot of time as we were having to make sure the fields were correct but this has really reduced a lot of admin on the team by having this set up."

Company information

The SmartTHING Ltd.
Registered office:
Suite 4.35c, Windsor House
Cornwall Road
Harrogate HG1 2PW

UK: +44 (0) 20 3322 3051
USA: +1 (909) 340 3045

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