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  • Raiser's Edge (27)

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SmartMAILCHIMP – MQ Mental Health

SmartMAILCHIMP
The seamless integration with Mailchimp/NXT has been fantastic for us, eliminating the need for manual processing and therefore, allowing for real time NXT update.
 5/5
"If you are looking for exceptional value for money, hands-on onboarding experience, quality customer service and automatic integration that allows oversight (if required), then SmartSYNC is the only sensible choice. The seamless integration with Mailchimp/NXT has been fantastic for us, eliminating the need for manual processing and therefore, allowing for real time NXT update. We have also just purchased the SmartTAGS add-on which will help us create bespoke journeys on Mailchimp based on our NXT parameters."
Kenneth Jimah
MQ: Transforming Mental Health

We worked with Kenneth to provide MQ Mental Health with a stable integration between Raiser’s Edge and Mailchimp.

Our SmartMAILCHIMP Add-On that allows for segments to be built directly in Raiser’s Edge was also implemented.

Try SmartMAILCHIMP

SmartMAILCHIMP experience – St Francis House

SmartMAILCHIMP
SmartMAILCHIMP - Highly recommended
 5/5
"We've been happy with SmartMAILCHIMP as a way to automatically update our constituents’ files in Raiser's Edge as changes are made in MailChimp. Previously, we had to do this manually, so it’s been great to not have to deal with that anymore! Overall, a really good product and highly recommended."
Linda Curtin
St Francis House

St Francis House used our SmartMAILCHIMP checklist to detail their requirements.  Once they had addressed their duplicate emails we then synchronised their information between Mailchimp and their RE CRM ensuring that both systems contained accurate information and automatically updated the records if any changes were made in either system.

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SmartSTORE OLX – post sale customer service

SmartSTORE
Great Customer Service
 5/5
"I needed support with our SmartTHING store. I was able to book an online support meeting for the next day. When we met, Kate solved my problem in less than a minute with easy to follow instructions!"
Travis Clough
Bicyle Coalition of Maine

The Bicycle Coalition of Maine had been using SmartSTORE for a while but they contacted us as they were unable to see their SmartSTORE OLX setting on the OLX deploy page.  Our team was able to have a call and direct them to import their live store settings from their website.

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EventBrite to Raiser’s Edge NXT: Somerset Wildlife Trust

Highly recommend SmartTHING!
 5/5
"SmartTHING has helped to streamline our communications, and we can better track supporter journeys thanks to SmartEVENTBRITE. The support team are also absolutely brilliant!"
Katherine Ryall
Somerset Wildlife Trust

Somerset Wildlife Trust use Eventbrite for all kinds of different events. Working closely with the client, we added an intelligent filter to the data flows, ensuring only certain categories of event are sent to Raiser’s Edge.

Try SmartEVENTBRITE

Using API to add consent and gift information to RE NXT

SmartTHING really know their stuff!
 5/5
"SmartTHING helped us very quickly work out a solution for Raisers Edge NXT when we were literally at a dead end. Their team were very knowledgeable, fast and friendly - the perfect service! Thank you SmartTHING!"
Qamar Ramzan
MDUK Media

We assisted the client ensure their plugin would:

 – Add a note to the gift splits via Raiser’s Edge NXT gifts
– Update the opt in for constituents.

 

SmartZIP – designed for both Raiser’s Edge 7 and Raiser’s Edge NXT

SmartZIP
A simple and accurate tool
 5/5
"Cardiff University has been using SmartZIP in conjunction with Loqate data for UK, Europe and North America addresses very successfully for a number of years. 

It is a simple and accurate tool for day to day validation and inserting of updated addresses.  With the addition of Smartzip’s Excel plugin for bulk validation and corrections we have an all round, cost affective and easy to use tool.  Highly recommend."
Laurence Hiscock
Cardiff University
SmartZIP is designed as a self-install application, simplifying the setup process for clients offering a smooth installation experience.
Designed for both Raiser’s Edge 7 and Raiser’s Edge NXT and supporting both UK and international addresses, it ensures the cleanliness and uniformity of manually entered addresses, facilitating the maintenance of a well-organised database.
Try SmartZIP

Keep your database addresses clean and uniform using SmartZIP

SmartZIP
SmartZIP is a fantastic tool
 5/5
"SmartZIP is a fantastic tool which has helped increase our efficiency and accuracy for all our data input."
Julia Bartlett
The Friends of Westonbirt Arboretum
SmartZIP is designed as a self-install application, simplifying the setup process for clients offering a smooth installation experience.
Designed for both Raiser’s Edge 7 and Raiser’s Edge NXT and supporting both UK and international addresses, it ensures the cleanliness and uniformity of manually entered addresses, facilitating the maintenance of a well-organised database.
Try SmartZIP

A free app for OLX forms to enable your donors to cover the transaction fee

SmartDONORCOVER
Praise for SmartDONORCOVER!
 5/5
"Praise for SmartDONORCOVER! SmartDONORCOVER is easy to implement with Online Express. A good number of our online one-time donors are choosing to cover fees and the number of recurring donors covering fees is moving upward. Also, the ability to track fees with an attribute in Raiser’s Edge is a great option to have. The product delivers as advertised and has been a success!"
Lisa Lozon
Sisters of Charity of Nazareth
A free self install app readily available on our website.
Using our Online Express deploy page it was quick and easy for the client to add this app to their existing Online Express donation form.
SmartDONORCOVER gives donors the option to add a little extra onto their donation to cover the transaction fees incurred by the organisation for accepting payments via BBMS. It’s a great way to increase the donation value with the ability to track in Raiser’s Edge and it’s FREE!!
Try SmartDONORCOVER

Mailchimp and Raiser’s Edge: instant updates and efficiency savings

SmartMAILCHIMP
Our experience with the SmartTHING team and SmartMAILCHIMP has been outstanding
 5/5
"Our experience with the SmartTHING team and SmartMAILCHIMP has been outstanding. The company truly seems focused on creating well-thought-out services at feasible, transparent pricing, and the organization has a clear specialized knowledge of Blackbaud products. SmartMAILCHIMP has solved several key problems for our team. Prior to using the connector, updates and additions needed to be manually processed across both systems, which led to inefficiencies and data loss. The connector is a bi-directional sync, so now we can make an update in either system and see it nearly instantly reflected in the other. This has created a greater sense of confidence in our data, and we have seen an immediate return on investment in terms of time and direct revenue with our email marketing. Last, the product also provides an Email Statistics tile where you can view how a constituent engaged with your emails, and it allows you to sync RE fields into Mailchimp, such as last gift date/amount to segment or customize your marketing materials. Great product, and a great team. We will continue to look to SmartTHING for any other product solutions."
Audrey Lamont
Foodbank of Southeastern Virginia and the Eastern Shore

We were happy to work with this client and connect their Mailchimp Audience to their Raiser’s Edge database. The real time sync has provided numerous benefits to the client, such as be being able to see Mailchimp engagement statistics inside their Raiser’s Edge NXT.

Try SmartMAILCHIMP

Access not-for-profit website donations to Raiser’s Edge

SmartACCESS
Smartthing's technical and product knowledge is excellent
 5/5
"SmartTHING's technical and product knowledge is excellent. They were able to quickly build a bespoke connector to Raisers Edge which matched our needs well and made our use of raisers edge much better optimised giving us great value for money with our CRM."
Alex Simpson
Barnabus

Collaborated with the client and their Access Group Charity Website to seamlessly integrate real-time donation processing into RENXT, ensuring a fully automated and unobtrusive workflow, requiring no manual intervention from their team.

Try SmartACCESSNFP

Mailchimp and Raiser’s Edge: Giving data in Mailchimp

SmartMAILCHIMP
I highly recommend SmartMAILCHIMP as the best way to sync NXT with Mailchimp
 5/5
"We explored several options for syncing email addresses and records between NXT and Mailchimp before discovering SmartMAILCHIMP. Demos for other products made the process seem very time-intensive—requiring a lot of manual work each week to keep the data synced.  When Dan Stevens demoed SmartMAILCHIMP, we left the meeting feeling like the product was too good to be true. It was not. The onboarding process was very well-organized and much faster than we expected—they had us onboarded and live syncing within weeks. The people we’ve worked with at SmartMAILCHIMP have been responsive and helpful, and very patient with our many questions. I highly recommend SmartMAILCHIMP as the best way to sync NXT with Mailchimp."
Tammy Noteboom
Dakota Boys and Girls Ranch

We configured this integration with Raiser’s Edge and Mailchimp so the client could use live Raiser’s Edge giving data in their Mailchimp Audience to better segment and target contacts for their email campaigns.

Try SmartMAILCHIMP

SmartIMPORT for JustGiving to Raiser’s Edge

SmartIMPORT
This saves the data team a great deal of time and reduces errors
 5/5
"Using SmartIMPORT means we don’t have to do any manipulation to JustGiving reports and can upload them directly onto Raiser’s Edge. This saves the data team a great deal of time and reduces errors. "
Laura Garbari​​​​
The Mental Health Foundation

We provided our client with a tailored solution to streamline their donation import process from JustGiving to Raiser’s Edge (RE). Leveraging our robust SmartIMPORT tool, we efficiently imported both gift and gift aid data.

Try SmartIMPORT

Mailchimp and Raiser’s Edge: a second Audience

SmartMAILCHIMP
This integration saves us time and effort
 5/5
"This integration saves us time and effort that would have been spent trying to keep the contacts and their contact preferences on both systems in sync. We are glad to have it!"
Bolaji Shobola
Child Bereavement UK

We successfully integrated a second Mailchimp audience with Raiser’s Edge for our client, using separate solicit codes to control the sync whilst sending rich contact data. This seamless integration works in conjunction with their primary newsletter audience, empowering the client to send highly targeted emails utilizing Mailchimp’s advanced segmentation tools.

Try SmartMAILCHIMP

Online Express Google Analytics (GA4) Tracking Enabled

SmartTRACK
 5/5
"We ended up purchasing your product and implementing it as well. Thanks."
Harsh Shah
Catholic Charities of the Archdiocese of Chicago

Leveraging our brand NEW knowledge base guide, we have successfully aided our SmartTRACK clients in migrating to GA4 tracking, in light of Google’s deprecation of legacy methodologies. Our SmartTRACK integration with Google Tag Manager and GA4 offers comprehensive insights and granular data, empowering your marketing strategy with a competitive edge.

Try SmartTRACK

Campaign Monitor to Raiser’s Edge NXT: University of Aukland

SmartCAMPAIGNMONITOR
Working with SmartTHING has always been easy
 5/5
""SmartCAMPAIGNMONITOR has proven to be a really robust tool that we’ve used to maintain opt outs from Campaign Monitor to NXT and to trigger automated stewardship from CM as gifts are received into NXT. Working with SmartTHING has always been easy – they are responsive and will always help get those unusual use cases working!""
John Bird
University of Aukland

It was great working with The University of Auckland to tailor the integration between Campaign Monitor and Raiser’s Edge to meet their precise requirements. The Auckland team have then taken this further creating their own data flows to automate and support their other business processes, all within the SmartSYNC platform.

Try SmartCAMPAIGNMONITOR

Website portal to Raiser’s Edge: Atlantic College

SmartPORTAL
Everyone at SmartTHING Ltd are so helpful
 5/5
""SmartPORTAL has been a great way for us to easily get our donors and friends to update their details with us. It has taken out a huge amount of administrative burden as it allows donors to update their details on our website which automatically updates Raisers Edge on our behalf. Everyone at SmartTHING Ltd are so helpful. They go out of their way to support with any queries we have and really have made our lives so much easier by reducing time consuming administrative tasks that would otherwise be manual. I would thoroughly recommend using their services!""
Pippi Reader
Atlantic College

We set up SmartPORTAL for Atlantic College in order for them to stay in touch with their past students. The online form gathers all the required information to support their alumni activities whilst maintaining the security of the data.

Try SmartPORTAL

Website portal to Raiser’s Edge: MS Trust

SmartPORTAL
They love it
 5/5
""With SmartPORTAL we have been able to create an accessible way for our helpline team to log enquiries directly into RENXT without ever going near the database. They love it.""
Jo Tripp
MS Trust

We worked closely with MS Trust to create a quick and efficient way for their telephone helpline team to use SmartPORTAL to process enquiries through a web portal. They can search and retrieve Raiser’s Edge (RE) records and then choose to update the information or add follow up actions. SmartPORTAL comes with an API and can be customised and extended to meet a wide variety of use cases such as this.

Try SmartPORTAL

Online Store to Raiser’s Edge: The University of Winnipeg

SmartSTORE
SmartSTORE was a game changer for us!
 5/5
" "We needed to find a product that enabled us to offer an e-commerce solution that would integrate with Raiser’s Edge. SmartSTORE was a game changer for us! It provided much needed functionality and a polished look. We are extremely pleased!""
Mark Bezanson
The University of Winnipeg

We assisted in the set up of SmartSTORE for The University of Winnipeg in order for them to easily sell items required by students and staff.

Try SmartSTORE

Excel to Raiser’s Edge: Bennington College USA

SmartPASTE
A very helpful and yet simple tool!
 5/5
""Thank you so much. A very helpful and yet simple tool!""
Aimee Annichiarico
Bennington College USA

We love helping you work faster and smarter. We built SmartPASTE over a decade ago to solve a very common issue when working in Query inside Raiser’s Edge and wanting to paste a long list of values. It now works with both RE7 self hosted and RE NXT Database View. Grab your FREE copy today.

Try SmartPASTE

LinkedIn to Raiser’s Edge NXT: Pine Crest School

SmartSOCIAL
The app has made our office much more efficient
 5/5
"“Since we discovered SmartSOCIAL four years ago, the app has made our office much more efficient in keeping accurate, up-to-date records of our parents, alumni, and other donors.”"
Jeffrey Starrett
Pine Crest School

SmartSOCIAL is our FREE tool for Raiser’s Edge NXT, which seamlessly connects LinkedIn to Raiser’s Edge. Join the ever-growing community of organisations that are benefiting from SmartSOCIAL, saving valuable time and resources while enriching their database.

Try SmartSOCIAL

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The SmartTHING Ltd.
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Suite 4.35c, Windsor House
Cornwall Road
Harrogate HG1 2PW

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